We are committed to protect your privacy in accordance with applicable laws in Jordan and international best practices. This Privacy Policy explains how we collect, use and protect your information when you visit our website.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name.
- Email address.
- Phone number.
- Shipping and billing address.
- Payment details (processed securely via third-party payment providers).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate order updates and customer support.
- Improve our website and services.
- Send promotional emails (only if you consent).
3. Legal Basis for Processing
By using our website, you agree to the collection and use of your data as described in this policy. We process your data to:
- Fulfill contractual obligations (orders and delivery).
- Comply with legal obligations.
- Improve user experience.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Payment gateways (e.g., banks or online processors).
- Delivery companies in Jordan and internationally.
- Service providers (e.g., website hosting, analytics tools).
- Authorities if required by law in Jordan.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete your transactions.
- Comply with legal obligations.
- Resolve disputes.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your data.
- Opt out of marketing communications.